USPS Shipping Delays
While USPS may be facing strain during these unprecedented times, we want to address some questions you may have.
How can I check if my order has been impacted?
Your order may be impacted if tracking for the order shows, "In Transit, Arriving Late."
If there has never been any tracking information for your purchase, we kindly ask you to ensure your email address and phone number are correct on your customer profile.
I haven't received any new tracking updates on my order, what can I do?
In the event that tracking stops and there are no additional updates 10 days from the last tracking update, please contact customer service at firstname.lastname@example.org. Rest assured, we have a solution in place in the event that there are no further tracking updates.
fabdog cannot guarantee any delivery dates.
When will my order ship?
Once your order is placed, it will be processed, packed, and shipped out within 1-3 business days (orders are not processed and shipped on weekends). Orders placed after 12PM (EST) on Friday will be processed 1-3 business days from the following Monday morning. Orders are shipped from our warehouse located in New Jersey (U.S.). Due to the influx of business during the holiday season, please allow for at least 5-7 business days for your order to be processed before inquiring as to the status of your order. Tell your pooch to hold tight, we try to do the very best we can to get all orders out ASAP!
You will receive a tracking number via email once your order has shipped.
When can I expect my order to arrive?
Your order will be processed, packed, and shipped out within 1-3 business days from the time your order is placed (orders are not processed and shipped on weekends). We cannot guarantee delivery dates, but typically orders being shipped to the East Coast arrive between 1-2 business days from when it is shipped. For items shipped to the West Coast, it will typically arrive within 4-7 business days from when it is shipped. Once your order has shipped, you will receive tracking information via the email you provided while placing your order so that you can track your package.
You can also sign up for delivery notices from
- FedEx @ www.fedex.com/delivery
- USPS @https://www.informeddelivery.usps.com/
- UPS My Choice @ https://www.ups.com/mychoice/welcome.html